Privacy Policy

At Alegria Shoes Shop, we believe your privacy should be as comfortable and secure as our renowned rocker outsole shoes. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

To provide you with our exceptional footwear and shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit card details, PayPal account information, and billing address
• Order History: Products purchased, sizes, styles, and preferences
• Account Information: Username, password, and profile details (if you create an account)

Technical Information

• Device Information: IP address, browser type, device type, and operating system
• Usage Data: Pages visited, products viewed, time spent on site, and referral sources
• Location Data: General geographic location for currency conversion and shipping calculations

2. How We Use Your Information

We use your information with the same care and attention to detail that we put into crafting our footwear:

• Order Fulfillment: To process your purchases, arrange shipping, and handle returns
• Customer Service: To provide support and respond to your inquiries
• Personalization: To recommend products that match your style preferences (Ankle Strap, Clogs, Mary Jane, etc.)
• Security: To protect against fraud and unauthorized transactions
• Improvements: To enhance our website, products, and customer experience
• Marketing: To send updates about new collections (with your consent) featuring our Rugged, Sleek, and Water Resistant styles

3. Data Sharing and Disclosure

We treat your data with the same integrity we bring to our footwear designs. We only share your information when necessary:

• Service Providers: With trusted partners who help us operate our website, process payments, and ship orders worldwide
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Payment Processors: With PCI-DSS compliant partners like Visa, MasterCard, JCB, and PayPal for secure transaction processing

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and maintain the same level of security described in this policy.

5. Data Storage and Security

We protect your data with the same revolutionary approach we use in our rocker outsole technology:

• Encryption: SSL encryption on all data transmissions
• Secure Storage: Industry-standard security measures for stored data
• Payment Security: PCI-DSS compliant payment processing
• Access Controls: Limited access to personal information on a need-to-know basis
• Data Retention: We retain your information only as long as necessary for business, legal, or tax purposes

6. Your Rights and Choices

You have control over your personal information, just like you have choices in our diverse footwear collection:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your personal information in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Like the comfortable footbeds in our shoes, we use cookies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Alegria Shoes Shop with your personal information. We’re committed to protecting your privacy with the same dedication we bring to crafting comfortable, supportive footwear.